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Notation based on the Act on Specified Commercial Transactions

 

Sales company

Funtec Co., Ltd.

Person responsible for operation

Daiki Nakamura

Address

〒108-0071
3-2-10 Shirokanedai, Minato-ku, Tokyo Shirokanedai Building 6F

Phone number

03-5931-1124 

Email address

customer@tenblank-fanmeeting.com

URL

https://tenblank-fanmeeting.com/

Additional fees other than the product
  • Shipping fee: Flat rate 875 yen nationwide (tax included)
  • Convenience store payment fee (charged according to the total payment amount)
How to order

Add the desired product to the cart and enter the required information. The order is confirmed by an automatic email sent after payment completion.

Payment method
  • Credit card payment (VISA, JCB, MASTER, American Express)
  • Convenience store payment (Lawson / FamilyMart / MiniStop / Seicomart / Daily Yamazaki)
Payment deadline
  • Credit card payment: It varies depending on the card company. Please check with your card company.
  • Convenience store payment: Please pay within 3 days after order confirmation. A separate payment fee will be charged.
Delivery timing

Courier service (Yamato Transport)
Credit card payment: About 10 days after order (for pre-order products, after the release date)
Convenience store payment: About 10 days after payment confirmation (for pre-order products, after the release date)
* If there are differences due to product arrival timing, etc., it will be clearly stated on the web page.

About returns, exchanges, and refunds

If there is a defect in product quality or wrong delivery, please contact us within 7 days of product arrival. We will exchange for a good product or resend the correct product.

Returns, exchanges, or refunds cannot be accepted in the following cases:

  • If more than 7 days have passed since the product arrived
  • If there are scratches or stains caused by the customer
  • In case of customer's convenience

Return shipping costs due to our company's reasons will be borne by us.
If the replacement product is sold out, a refund will be issued.

Also, products returned due to refusal of receipt or long-term absence will be automatically canceled, and reshipment or refund will not be provided. Please understand this in advance.